FAQs

Our cafe hours vary by location. Please visit Our Cafes page to find the specific hours and location for each cafe.

Absolutely! We encourage sustainability, so feel free to bring your own cup, and we’ll gladly fill it for you.

Yes, we offer decaf coffee for those who prefer their brew without the caffeine buzz. You can enjoy it in-store or order our Peruvian Decaf beans online.

Yes, we offer dairy-free milk alternatives at all cafes such as oat and soy.

Yes, all of our café locations offer free Wi-Fi. Feel free to bring your laptop and stay as long as you like!

Residents of Quebec and Ontario enjoy free shipping on orders over $50 (before taxes). For all other provinces and territories, free shipping is available on orders over $75.

We deliver nationwide via Canada Post, offer local delivery within Ottawa, and provide in-store pickup at participating Happy Goat Coffee Co. locations.

To find out, simply add your order to cart! We currently offer local delivery within select postal codes in the Ottawa area. If your address is eligible, the local delivery option will appear at checkout.

Absolutely! Just select the in-store pickup option at checkout and schedule your pickup. Orders can usually be collected within 24 hours after purchase (except on weekends). You should recieve an email letting you know your order is ready to be picked up.

We’re committed to delivering freshness and quality with every product. If you’re not satisfied with your purchase, let us know and we’ll do our best to make it right. Email us at sales@happygoatcoffee.com with your concerns, and we’ll review your request for a possible refund.

We take pride in directly sourcing our coffee beans from sustainable farms around the globe. Visit our About Us page to learn more about our sourcing process and commitment to quality.

Yes! You can purchase gift cards both online and at any of our locations. They make the perfect gift for any coffee lover.

Yes, we offer wholesale for businesses. If you’re interested in serving Happy Goat Coffee in your cafe, restaurant, or office, reach out to us at sales@happygoatcoffee.com for more information.

We’re excited you’re interested in joining the Happy Goat family! Owning a franchise is a fantastic opportunity to bring our locally roasted coffee and sustainable practices to your community.

To learn more about our franchising options and requirements, please visit our Franchise page for full details on how to get started.

With a Happy Goat Coffee subscription, you can enjoy freshly roasted beans delivered right to your door on a schedule that works for you. Choose from our selection of blends and single-origin coffees, decide how often you want them, and let us handle the rest.

For more details on how our coffee subscriptions work, visit our Coffee Subscription page.